It’s crucial to hire a cleaning company that has a clean track record when it comes to hiring professional cleaners. There’s so much that depends on the cleanliness of space, including its occupants’ health, productivity, and well-being.
Many commercial cleaning companies offer poor service. The industry is rife with companies that don’t meet expectations.
Why is this happening? Here are some of those reasons.
The People Do Not Know What They Are Doing
New Zealand’s cleaning industry is growing and will continue to grow in the future. It’s not surprising that people who are interested in business want to take advantage of this trend.
Not everyone can manage a cleaning company. Because it is “just cleaning,” they assume the job will be simple. The truth couldn’t be further from the reality! To provide high-quality cleaning services, you need to know the details.
Find a company that’s honest about their level of experience, knowledge, and skills. You can find a trustworthy cleaner by looking at their reputation and reviews.
Employers Hire Untrained or Inexperienced Workers
It’s not wrong to give inexperienced workers the chance to earn a decent wage. They should receive the proper training to ensure that they can do their job well.
This means that in the cleaning industry, you will need to learn about different cleaning equipment and methods for other materials. You wouldn’t, for example, polish hardwood flooring the same way as you would a tile floor.
Many tools can be used to perform specialized cleaning tasks. Carpet cleaners, heavy-duty vacuums, and decontamination equipment are all examples. These are not meant to be used on the job, as they can lead to poor results or worse (injuries and property damage).
Professional cleaning is exactly that: professional. It is important to give the same attention and care in training as you would any skilled job.
Some Cleaning Companies Cut Corners
A cleaning company may need to send a worker, two workers, or even more, along with cleaning supplies, depending on the task. This would obviously cost money.
Not all cleaning companies are willing to invest or able to. A company may send two people to do a job that requires three or four. The crew will cut corners to complete the job, resulting in poor results.
Avoid hiring such a company. Look for a company that will value your business and the quality of work they can do. It would be best if you also looked for companies that place importance on the welfare of their employees.
Cleaning Professionalism is Not Always High-Quality
Some people don’t think cleaning is “professional” enough to merit their full attention and effort. Some people may only be working in the cleaning industry as a temporary measure while they wait for another opportunity and, therefore, not take the job seriously.
Customer feedback is a great way to find out if a company practices professionalism.
Abuse of hourly rates
A cleaner’s average hourly wage can range from $21 to $30, depending on the company. The rate can reach $30 for those with certifications or experience working in various environments and equipment.
These high hourly rates may tempt some people to abuse them. They may spend longer than necessary on a job, knowing that they will be paid at the end.
Some cleaners don’t want to work long hours.
Some cleaners refuse to accept jobs that last more than 2 to 3 hours. Cleaning is hard work. Cleaning is not just “cleaning”. It requires thoroughness, organization, patience, and many other skills.
Some people are content to work the minimum amount and get paid. Some people don’t care about the job and show up to do it. If you offer extra money to them, they may decline it or accept it but still perform a subpar job.
Lack of communication
You might not be happy with the results of a professional cleaning service, not because they’re bad but because both you and them were unable to communicate effectively. Customers should be clear about their expectations and instructions.
Cleaning companies should have a communication system so they can reach out quickly to them if they need any help.
Don’t forget to give feedback on the services you received so that cleaning companies can know what you liked and how they can improve.
Commercial cleaning companies are not created equal. Ask for recommendations and do some research. You can then be confident that the cleaning company you choose is worth your money and time.