Can you trust your commercial cleaners with your office keys?

Safety and security are major concerns in the workplace. No matter whether the company is a small business, an international corporation, or a manufacturing facility. It is important to be cautious but not paranoid. You have to protect trade secrets and confidential documents. You must also ensure the safety and security of your employees and property. As a manager or business owner, you must always be cautious before giving your employees the keys to your office and the alarm codes.

In the workplace, health and hygiene is also important. Although you and your staff can keep the office clean, it is up to a cleaning company to ensure every corner of the office is pristine and sanitized. Commercial cleaners are equipped with the tools and experience to clean large areas efficiently. Commercial cleaners will provide you with a safe and clean working environment.

To get the best results, you will need to let them in after-hours. Cleaning crews are able to do their job faster and better with less foot traffic. You will have to give your keys to the cleaning team unless you are willing to be supervised every time. This is a difficult decision, but one that must be made.

Understandably, you may be hesitant. You can only give your trusted employees access to the keys to your office. How can you know that the commercial cleaners are trustworthy? Answer: They ARE trustworthy. Cleaning companies such as Crewcare make sure that their employees have been vetted for security and police checks. Commercial cleaners have a vested interest in ensuring that their employees can be trusted. Why? Their business depends on their quality of work and their reliability.

Here are some questions you can ask to screen and select a trustworthy cleaning crew for your office:

Are they insured?

Protecting your business and its assets is an instinct. This is a fact that any commercial cleaning company worth their salt will understand. They should, therefore, be able to give you information about their insurance when asked. You can ask for a copy to ensure that it is up-to-date and to add it to your company’s files. You are well protected if you hire a cleaning company that is properly insured.

Are they up-to-date with their police background checks?

The police background checks are excellent. The most recent police background checks have been even more effective. You want to trust, but you also wish for assurance. There is so much that can occur in just a few short months. The police checks must have been done at least 12 months prior. Ask the cleaning company to conduct a fresh background check if their records are not as recent. They will easily accept your terms if they are determined to work with you.

Are there dedicated teams that work with clients?

Commercial cleaning crews usually assign teams or groups of employees to work exclusively for a certain client. It helps to build trust and rapport. Be sure to ask the cleaning company for the names of those who will clean your office. Ask the company for ample notice before any changes are made. It would be best if you also insisted on being introduced to the new staff.

Does the company have a uniform and an ID?

It is expected of reputable commercial cleaners. Uniforms and ID cards are proof of identity. You should not allow anyone to enter your office if they are not wearing the uniforms and ID cards. Make sure to coordinate with your security team and provide them with all the details about the cleaning staff that will be working in your office.

Do they have a solid track record?

Companies that have been around for some time are more likely to be trustworthy. If clients didn’t trust the company, it wouldn’t be able to stay afloat. It’s still important to look at their past. Are they satisfied with their service now and in the past? Are they consistently receiving positive reviews? Did they have any security concerns? You can contact their former clients to learn about the quality of work they did.

Are they able to provide good customer service?

Good commercial cleaning companies should provide excellent customer service. It should at least have a telephone hotline for inquiries and complaints. Communication can also be done via email, social media, messaging apps, and chat functions on the website. You should be able to contact the company via several convenient means if you have concerns about work quality, security, and safety. The cleaning company should also respond to your problems in a timely manner.

When it comes to the people who enter and leave your office, it’s only natural to be careful. It’s inevitable, though, that commercial cleaners will be a problem. You can only ensure that you select a reputable company. New Zealand is blessed with a large number of reliable commercial cleaners. You’ll soon find the perfect cleaner if you do your research.

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